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We've received the following unsolicited comments from our delighted clients:
The curtains arrived this afternoon and they look fantastic! I'll take a photo and forward to you tomorrow. In the flush of the excitement, I'm thinking of adding them to windows in another, adjacent room.
The panel arrived and is BEAUTIFUL! Absolutely perfect. Thank you so much!
Thank you so much for working with us. These curtains are STUNNING and I had tears in my eyes when we opened them. (little steps make such a difference in our home!) Thank you again for your patience and kindness towards us. We look forward to doing more business with you soon. Lots of windows to cover!
Hi Dan: I just wanted to let you know that I received and installed the curtains, and they look very nice. Thank you very much for your assistance.
Dear Dan, I just received my Eastlake curtains from you, and they are beyond beautiful. Really lovely. Thank you so much for offering such quality and service. I am happy!
Just a quick note to let you know I got my lace yesterday. That was fast, really wasn't expecting them so soon. I have to say, I Love them! Thank you for the great service. I've been looking at you web site for a while and always pictured how fabulous the lace would look in my home. If you haven't guessed, it's an old A&C bungalow. When you love your house it deserves the very best! Looking forward to placing another order in the future. I will send some pictures soon.
Thanks so much, Dan, for the speedy delivery of those beautiful curtains! I've just finished hanging them. The Hunter Rose looks just right in the dining room, and the Art Deco makes my bedroom look lovely! They hang at just the right length. Thanks for finishing them for me!
Dan, thank you for all your assistance in helping us to finalize the measurements for the curtains in our house. The curtains arrived today and they are beautiful! Each panel is made with such care and perfection. It is so wonderful to purchase such high quality fabric and have the options of choosing so many unique designs. In this day of mass production and impersonal assistance, it is a true pleasure to receive such personalized customer service from you and to purchase quality merchandise. Thank you for working with us in selecting our panel designs and ensuring the panels fit each window, which is difficult in an older home. It has been terrific doing business with you and we will be recommending Cooper Lace to our friends.
"I can't believe that you just drove three-and-a-half hours to Brooklyn at four in the morning so that we would have our lace curtains in time for filming!"
"I spent two hours looking at lace curtains online and was disappointed with everything until I saw yours; they are beautiful!"
"Wow!! Best service on the internet or anywhere for that matter. It is a pleasure working with you."
"Just wanted to thank you for my order and let you know how pleased I am with my curtains. The lengths are perfect and the quality is super. I would also like to compliment you on your amazing customer service. You were in touch with me a couple of times through the ordering process. I really do appreciate your caring that my order and measurements were correct."
"Wow! What fantastic service! Thank you so much, I really appreciate your efforts--and thank your seamstress too!"
"As to your new Gothic panel, I am speechless! WOW, does not say it. There will be a perfect spot for this pattern in our project."
"Not not only are we enjoying them, we are trying to figure out how to buy more..."
"Dan, Thank you for your loan program. I am not a fast decider AND am prone to post-purchase dissonance. (why did I BUY THAT!?) When we redid our front room, I KNEW that I wanted something airy, arts and crafts but what? Wasn't sure what would look good AND provide the privacy that we were looking for.(first floor apt) We were able to hang the loaners and live with each style for a little bit. Look in from the street, feel good about the purchase. After our order, our curtains arrived quicker than promised. We love them and best of all are the compliments from the neighbors."
"Cooper Lace is my place for window treatments....it's hard to turn back once you experience the feeling that the curtains were "custom made" for you."
"Wow! You are so quick in responding. Thank you for finishing the side edges. I appreciate your thoroughness. "
"We LOVE your unique lace and all that you represent with your textiles."
"Dear Dan, thank you for the use of the loans...we love the curtains we purchased; they look great!"
"Hi Dan, The curtains have arrived and are in place! They look great!"
"Thanks so much for the curtains! They are the perfect size, and are beautiful!! LOVE THEM"
"Just wanted to say we received your beautiful curtains through the loan program. Thank you! We are still thinking about it (we tend to take a while to make these decisions, as we have a very small home and each choice really stands out!) We will send them back to you promptly. Thank you once again!"
"Dan, Thanks again for your fabulous customer service; you saved us!"
"I want to thank you for you and your company's willingness to send out loans: that's extremely useful. I also want to thank you for providing such gorgeous things of such wonderful quality. You add to the beauty of the world."
"Dear Dan, Thanks so much. The curtains arrived today and I took a pic--they work perfectly in the room. "
"Thank you so much and look just as I hoped! I really appreciate your sending the longer panels you're great to do business with; a fan for sure!"
"The curtains are fabulous, as are all the others. I hung them all immediately and am basking in a totally new look in my condo, very refreshing."
"We're golden Dan, and thanks so much for setting this up for me! I much appreciate you and your attention to detail with your products!"
"It has been a pleasure doing business with you. I appreciate the help you gave me over the phone and love the curtains."
"I always come back to your site because I love your curtains and enjoy them in my home."
"Everyone at the museum loved your laces!"
"Eight beautiful panels arrived in perfect order, Dan. They're lovely. Thank you for your help with this delightful acquisition for my new cottage."
"The panel looks lovely. Exactly what I wanted. Thank you so much!"
"Wow, now that is "Customer Service"! Thank you for the response!"
"I was very excited to find your site and the loaner program is such a wonderful idea!"
"I have received the gorgeous valance. The quality is superior. Thank you for taking the time to finish the edges and create a perfect rod pocket. Thank you for being so responsive."
"Just received my lace curtains and they are excellent excellent excellent."
"Your curtains are great, the Glen's Edge helped sell my house, and now I'm ordering Grecians for the new one!"
"I really must tell you just how much prettier your lace curtains are than everyone else's! I also appreciate your attention towards the Arts and Crafts and Art Deco periods, which seem to be overlooked."
"I received your lace a few days ago. Thank you. I quickly unfolded each of the patterns, held them up in front of the living room window and giggled. You know your stuff, my good man. Lace all had felt the same to me before, but yours didn't; amazing! I then realized that, years ago, I had lace from (you-know-who) in my bedroom. But the panels got too dirty and I took them down. I scurried up to the attic and found them. Then giggled. Then I went back to yours."
"Thank you again (I seem to be saying that a few times). I tremendously appreciate your help and flexibility to get my order correct and produced. Thank you so much for your assistance and courtesy."
"We received them yesterday. They are perfect, and my wife loves them. Thank you so much for the fast service, as well. Another room, next year."
"I've been looking online forever; everyone else's lace is so boring!"
"Thank you for your thorough, thoughtful and informative help throughout the process of choosing lace panels. Your organization is very fortunate to have you, and we are most fortunate to have had your guidance."
"I received my Art Deco curtain today. I immediately put the curtain up on the door, and it hangs beautifully with the extra rod pocket. My front door looks not only "less naked", but "elegant in a non-fru-fru way". I love it!"
"I decided to hang the Grecian lace panels, even though they'll need to come down again when the painters reach the dining room, and they look absolutely perfect! Be patient - I'll send you some photos as each room is finished!!"
"The curtains are here and up! They look fabulous. After the holidays, I will contact you about doing the French doors and sidelights. Once again, thanks. Wow! I thought the curtain looked gorgeous on line, but in person, they are really exquisite!"
"This is my second order, and the curtains are perfect, I love the way the light comes through them, people comment on them all the time!"
"I have been a lace curtain aficionado for years, but I have been stuck with few and far-between choices, especially since I have Stickley mission oak in two of my rooms. Your products are gorgeous!"
"Just wanted to let you know that my curtains arrived right on time-fit perfectly, look great! Thank you!"
"Thank you for making such beautiful curtains! I'm so happy to have found you; in my mind's eye this was just what I was looking for!"
"We were really happy to find you on the web; everyone else's lace is so mundane"
"Just want you to know my Prairie Sumac curtains look amazing. They're a perfect fit. Thank you so much!"
"Thank you so much. It really is a pleasure doing business with you."
"Dan, the curtains arrived and are working nicely in our master bedroom. They get better with age as they seem to soften and loosen up."
"Dan: thank you so much for such a beautiful product. I've ordered several sets of lace panels in the past. LOVE them!"
"All of your selection looks beautiful! Thanks for expediting this order."
"They are beautiful, and we got a lot of compliments and inquiries about them already! Thanks for your good service. The lace is even more beautiful than it looks on the internet."
"Hello, Dan. The curtains arrived. I finally got them up today. They look lovely. Very busy so have not yet been able to photograph them but will do so and put a link on the blog to your site. Congratulations on such a great product!"
"Just a note of thanks for your beautiful curtains. I think we're all finished now, and the windows look terrific. I have your company website handy to pass on to friends who inquire...many do!"
"I have looked all over the Internet, at every company, and your lace is the best in quality and appearance!"
"Thank you so much! The curtains did arrive on the appointed day and they are perfect... my windows look magnificent. The panels are truly lovely."
"Dan, these are gorgeous! (Of course, you know that.) We like the Hunter Rose for the living and dining rooms. Now that we see them "live," we are thinking of using them in more rooms. Thanks for your quick service."
"Just wanted to let you know I received the Art Deco Panel, hung it on our front door, and it looks stunning!! Thanks for such a good quality product and great service!"
"I received them today and I am indeed delighted! Thank you so much. It was great working with you!"
"Hi Dan, Our panels arrived today and they look great!!!"
"Hi Dan - I just wanted to send a note of thanks for the lovely curtains! They arrived yesterday and I hung them today! They look beautiful and fit our Arts and Crafts home decor perfectly! I will definitely keep you in mind for future orders!"
"I received the loaner curtains in the mail today and LOVE all of them. The pattern that will work best for me is the Art Deco (same as the style of my house, so they are perfect). I appreciate the loaner program you have, which made all the difference in my decision making."
"Thanks so much for the GREAT customer service, and watch for my order coming through! I've been looking for high quality lace curtains that are not so floral or fussy, so I am VERY EXCITED to see which of these will work best for me. Thanks so much!"
"I'm already getting compliments just from the one lone panel hanging in the bay window! Too perfect."
"Our Hunter Rose curtains arrived ever so quickly after I ordered them and they were up on our window right away. Thank you for the best customer service ever-answering my questions, providing samples, and having information that made the process easy. It took me about a year to start the process and just a few weeks to bring it to completion. If only my other projects were so easy. Again, thank you."
"I just received my Hunter Rose curtains. The 20x72 is just beautiful. I love it. It looks great in my living room! And I received the 3 Art Deco panels which go beautifully with my Bradbury & Bradbury wallpaper in my dining room."
"I just got the Grecian panels and they are absolutely gorgeous. I'm thrilled."
"Your personal customer service has been outstanding and I truly appreciate every minute you've spent on me. I will most definitely be ordering from you again."
"That was fast! My panels were tailored to 65 inches in length? I expected to wait longer. Thank you!"
"I just put up my Hunter Rose curtain panel, and it looks great! This curtain is exactly what I had been hoping to find for my powder room, and it is not often that my hopes are fully realized. Thank you for the swift service, the beautiful product and the warm message that came with my receipt."
"Dear Mr. Cooper, Thanks! The new curtains look quite wonderful. All the best!"
"I just received my order. They are beautiful and much finer than I expected. The Dard Hunter tissue paper was a nice touch too. I felt like I was getting a present!"
"The curtains look beautiful on the windows of my 1926 Craftsman bungalow. Thanks for the prompt shipment and beautiful curtains!"
"Sorry it has taken so long but here is a photo of the lace curtains we ordered up in our living room. We love them! Thanks so much!"
"The panels have arrived and have been installed. They are brilliant and we
thank you very much for providing a product of such quality and good design.
With thanks and best wishes."
"The curtains look so lovely in my kitchen; perfect fit. Thanks so much for your fine product!"
"The lace is perfect. We could not be more pleased!"
"I just want to tell you that I received the Hunter Rose curtains. They are so beautiful in our arts and craft style house.
"We love our new curtains!"
"I am really impressed that you were able to get the panels hemmed and in the mail so quickly."
"Just received my Cottage Lace curtains....and they are beautiful!!! Thank you!"
"Wait 'till you see the pictures! They look GREAT! It really looks amazing. I
am very, very happy! Thanks so much!"
"I love the curtains and they are perfect in my dining room; my house was
built in 1840. How wonderful to have such antique looking curtains."
"The first curtain I ordered is drawing rave reviews!!! Many thanks for such beautiful products."
"Thank you so much for your patience as we figured out the best size curtains for our master bathroom in Connecticut. The large panel is absolutely gorgeous!"
"The curtains arrived and are absolutely perfect. We hung them up immediately and already love them! With thanks for such fine service."
"It has been a pleasure dealing with you."
"The first installment of the curtains came last night and they are perfect. I've only put up a couple of them (have to get more curtain rods) but even those IMMEDIATELY lifted our little bungalow into the first rank of the houses on our street. We LOVE the curtains."
"Sensational. Actually SINsational. I feel like going out and sinning after seeing the Grecian Panels. They're incredible! I am in love with that lace!"
"The Hunter Rose curtains arrived on time today and I hung them immediately. They look delightful. Just right for the space, the room, the architecture. Letting in more light to a very dark room. I will enjoy them every time I walk by them. Thank you."
"The panels arrived on Friday. I just love them! They are perfect!!!!!
Very many thanks!"
"Thank you for sending the custom curtains so quickly, this is my second order, and you always do what you say will!"
"You probably didn't realize this, but it turns out my mom loved the curtains so much that she had you send her a sample. I'm actually thinking about ordering more curtains for our office windows which also face the street and would match the living room. Thanks again."
"First I would like to thank you so much for the speedy delivery of the lace curtains that I ordered from you. They were in our mail box when we came home from work on Monday evening. Your lace is wonderful!"
"The curtains arrived and they terrific. Thanks! Love your product."
"Thanks. Looking forward to completing the windows in the living room; these are great and beautiful."
"The curtain is perfect on my front door! Love it!!! Thanks again!"
"Just a note to say I LOVE your product. Once windows are cleaned from remodel, I will send photos as the curtains look incredible with my arts & crafts built in cabinet."
"The new curtains look quite wonderful! Thanks again!"
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